How long does a returned payment take to come back?
From Why international business payments get rejected or returned, by Pavel Skalin. Updated .
The wider picture
The key points from the guide this answer comes from:
- Payments come back when a detail doesn't match: the payee's name, an IBAN or account number that's wrong or closed, or information the receiving bank needs.
- A return costs fees, time and sometimes an exchange rate loss, so checking before you send is cheaper than fixing a return.
- The payee's bank must return a SEPA credit transfer within three banking business days, and ACH payments to business accounts have a two-day return window.
- Payee checks such as Verification of Payee and Confirmation of Payee catch name mismatches. Treat a no-match result as a reason to call the supplier.
More questions on this
- Will I get the full amount back?
- What does a 'no match' payee check result mean?
- Can a bank keep a payment instead of returning it?
The full guide
Payments get sent back when a detail doesn't match: the payee's name, an IBAN or account number that's wrong or closed, or information the receiving bank needs. Check names and numbers before you send, because a return costs fees and time.
Read Why international business payments get rejected or returned, with its sources.
General information, not legal, tax or financial advice. Rules and providers' terms change; check the sources in the guide and take advice on your own situation.
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