What happens if a supplier's bank details have changed?

The bill is flagged. Paying a supplier you've paid before at an account you haven't paid them at needs an explicit confirmation, and the check is made against the accounts saved before the bill arrived, so saving the new details doesn't clear it. Confirm the change with the supplier on a phone number you already hold before you confirm it in Align.

The wider picture

The key points from the guide this answer comes from:

  1. Upload a supplier's bill as a PDF or photo, or forward it to your account's own bills email address. AI reads it into a draft, and a person always reviews it before anything is paid.
  2. Every bill is checked by rules in code: a duplicate of a bill already paid is blocked, and new bank details or a new wallet for a supplier you've paid before must be confirmed by a person.
  3. A checked bill is one action, Approve and pay, from your USD or EUR Global Account. The supplier can be paid in USD, EUR, GBP or AED by bank, or in USDC, USDT or EURC to the wallet on their invoice.
  4. If your business uses payment approvals, a member's bill goes to an admin to approve and pay with their own passkey.

More questions on this

The full guide

Upload a bill or forward it to your bills address, and AI reads it into a draft that code checks for duplicates and changed bank details. A person reviews it beside the original and pays it in one step, Approve and pay.

Read How to pay a supplier bill in AlignPay: upload, check and approve, with its sources.

General information, not legal, tax or financial advice. Rules and providers' terms change; check the sources in the guide and take advice on your own situation.

Get started

Open a business account built on stablecoins.

Named USD, EUR, GBP and AED accounts in your company's name, with USDC and USDT in and out. Apply online; our compliance team reviews applications in 1 to 5 business days.