Why did my SWIFT payment arrive short?

Under the SHA charge code, intermediary banks can take their fee out of the amount. Wise estimates these deductions at 15 to 50 USD. Use the OUR charge code if the full amount must arrive.

The wider picture

The key points from the guide this answer comes from:

  1. For euros to a bank in one of the 41 SEPA countries, SEPA Instant is faster and cheaper than SWIFT: funds arrive in under 10 seconds, at any hour.
  2. SWIFT is for everything else: other currencies, other countries and dollar wires abroad. 75% of payments reach the receiving bank within 10 minutes, but crediting can take longer.
  3. In the euro area, banks can't charge more for an instant transfer than a standard one, and SEPA Instant has had no scheme cap since October 2025.
  4. Under SHA, intermediary banks can deduct fees from a SWIFT payment. Use OUR if the full amount must arrive.

More questions on this

The full guide

If you're paying euros to a bank in one of the 41 SEPA countries, SEPA Instant is faster and cheaper than SWIFT. SWIFT is for everything else: other currencies, other countries, and dollar wires abroad.

Read SEPA Instant vs SWIFT: speed and cost for business payments, with its sources.

General information, not legal, tax or financial advice. Rules and providers' terms change; check the sources in the guide and take advice on your own situation.

Get started

Open a business account built on stablecoins.

Named USD, EUR, GBP and AED accounts in your company's name, with USDC and USDT in and out. Apply online; our compliance team reviews applications in 1 to 5 business days.