What happens to payments sent to my old Wise details after I switch?
From Moving from Wise Business to Align: a switching checklist, by Pavel Skalin. Updated .
The wider picture
The key points from the guide this answer comes from:
- Switch when stablecoins are part of how you're paid or how you pay: Wise doesn't support crypto trading or payments to crypto exchanges and wallets. If you don't touch stablecoins, Wise Business is often the better fit.
- Open the new account before you tell anyone, and run both for at least a month, so payments sent to your old details still arrive.
- Announce new bank details the way you'd want a supplier to: from a known channel, with a confirmation letter, and invite customers to call you back.
- Download statements and payment records before you close the old account, and keep it open until the last straggler payment has landed.
More questions on this
- Can I keep Wise Business and use Align as well?
- How long does switching take?
- Will my customers see a new name when they pay?
The full guide
Move when stablecoins are part of how you're paid or pay: Wise doesn't support payments to crypto exchanges and wallets. Open the new account first, run both for a month, announce your new details safely, and close Wise only when nothing more is due to it.
Read Moving from Wise Business to Align: a switching checklist, with its sources.
General information, not legal, tax or financial advice. Rules and providers' terms change; check the sources in the guide and take advice on your own situation.
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